How do I make an appointment?
Treatments are by appointment only. You can make an online appointment yourself or you can call us on 016 41 36 12. This is possible between 8 am and 30 pm.
How do I cancel an appointment?
Can't keep your appointment? Call your appointment by phone and at least 24 hours in advance. If you cannot reach us during the weekend to cancel your Monday appointment, you can leave a voicemail. This way another patient can get an appointment. If you do not cancel in time, the consultation will be charged. Please do not cancel via email or text message, as these will not be processed on time.
What do I bring with me to my first physiotherapy consultation?
A valid doctor's prescription*, identity card, health insurance sticker, possibly comfortable clothing and reports, medical imaging, lung functions or approvals of your F or E pathology. *Attention, a treatment must start within 2 months after writing the prescription.
How do I manage my own appointments?
If you would like to be able to move or cancel your online appointments, you can create an account via this link: https://www.oxycity.be/registration Appointments can be changed or canceled up to 24 hours in advance.